About Vacenti

We care like Family

Excellence in care delivery, quality of life and customer service

At Vacenti, we are proud to have been providing exceptional aged care and senior living to South-East Queensland for more than 40 years. We are a family-owned company and our family values are at the core of our business.

Living at a Vacenti home means you are part of a welcoming, connected community where you truly feel you belong. Every resident is treated with warmth, integrity, respect and understanding. We work hard to develop trusting relationships with you and your loved ones to ensure we understand you and can meet your needs.

Our Vision

To exceed expectations in aged care living by redefining choice and service delivery.

Our Mission

Valuing life and wellbeing through personalised care.

At Vacenti, we put people first

At Vacenti, we put people first. Every employee is motivated by our PERSON approach, whether helping you to enjoy a more independent lifestyle or providing assistance, care and support to help you live well.  Respect for your rights and individual needs is paramount.

Our multi-faceted feedback process forms an important part of our commitment to continual improvement. This process ensures every resident and their family feel listened to, valued and respected.


We are passionate about delivering personalised service and care – to make it just right for you.


We take time to understand and ensure a valued relationship based on honesty, empathy and trust.


We respond to each person’s needs and preferences and are committed to providing a wide range of choice.


We are genuine about innovation and strive to be outstanding at everything we undertake.

Own it

We welcome feedback and take responsibility from beginning to end.

Never stop

We never stop being a champion for what is right for each person.

Live well

We believe that each person can have quality of life with our care and support. We help you to maintain your independence and self-worth, whatever your stage of life. Vacenti supports an active and social lifestyle and encourages choice and participation according to your preferences and needs.

Explore your options

We understand everyone is unique and we want what is right for you. Vacenti residences allow you to choose from a wide range of accommodation, services and lifestyle options. You may choose to select from a range of additional services (on a fee for service basis) to complement your lifestyle.

Keep family and loved ones close

In all our residences, we provide beautiful spaces and great opportunities to connect with family, friends and local communities. We help you remain an integral part of family life and to stay connected and have peace of mind knowing you, or your loved one, is well cared for by committed, passionate staff. Family and friends are welcome to drop in at any time or send your loved one a message.

Feel safe, secure, respected

Everyone can feel “at home”, content and comfortable in our clean, safe and secure homes.  We respect each person’s cultural, lifestyle and spiritual differences and support every resident to maintain their own identity, dignity, interests and privacy.

Read about the 8 new Aged Care Quality Standards focusing on ensuring the delivery of quality outcomes for consumers (residents and clients).

Connect with qualified, caring staff

Our experienced hotel services, nursing and allied health care staff are qualified, compassionate, friendly and approachable. Care delivery is in partnership to ensure we meet your needs and exceed your expectations. Specialist care is readily available and our managers and staff are happy to answer any questions you may have.

Read about our nursing leader who is set to become one of the highest qualified nurses in Australia.

The Vacenti Story

Vacenti is a local business founded and run by the Casagrande family.